From the emergency department to the parking garage, officers who protect care instead of interrupting it, every hour of every day.
Join 200+ facilities secured Nationwide.
A hospital cannot lock its doors when trouble approaches. It treats everyone who arrives: the intoxicated, the volatile, the person in crisis, and sometimes the people who followed a patient there with intentions that have nothing to do with visiting. It does this at 3 AM with a skeleton crew, in waiting rooms full of frightened families, in a building where the most valuable and most dangerous items sit behind doors that clinical staff open a hundred times a shift.
OPPS provides hospital security services across Maryland, Virginia, and Delaware built for that reality. Our hospital security guards come from law enforcement and military backgrounds, then train specifically for medical settings: de-escalation as the first response, behavioral health crisis recognition, lawful management of involuntary patients, and the judgment to know which situations need a calm word at the right moment and which need immediate decisive action.
The ED absorbs the community’s crises at their rawest, and it is where hospital security is won or lost. Our emergency room security posts are staffed with officers who can read a waiting room the way they once read a street: intercepting escalation while it is still verbal, managing involuntary and combative patients lawfully, supporting clinical staff through violent episodes without becoming part of the problem, and resetting the room’s temperature after every incident so care continues.
The families in your lobby are having some of the hardest days of their lives, and our officers never lose sight of it. They protect the building while treating every patient and visitor with dignity, keep their composure when grief turns to anger, and understand that in a hospital, security should feel like part of the care, not a checkpoint between people and the ones they love.
We map your campus with your safety, nursing, and facilities leadership: emergency department volume patterns by hour and day, behavioral health census, prior incidents by unit, medication storage points, parking exposure, and the after-hours access points every hospital has, and every security plan has to account for.
The result is layered coverage that works as one operation: fixed ED presence during the hours your data says you need it, patient floor response capability, entrance management that balances openness with awareness, exterior and garage patrols on scheduled and randomized loops, and clear procedures for codes, standbys, patient watches, and staff-assist calls.
Every shift is documented. Every incident is reported to your risk management standard. And coverage flexes as your census, construction, and threat picture change, because a hospital’s security needs in January rarely match its needs in July.
Operational Police Protective Services
Dedicated ED officers selected for the hardest post in healthcare, staffed to your volume patterns.
Response capability for behavioral emergencies, combative patients, and staff-assist calls on every unit.
Welcoming but aware coverage at main entrances, after-hours access points, and visitor desks.
Garage and campus patrols covering shift changes, escort requests, and the exterior zones incidents favor.
Trained observation coverage for at-risk patients, run within your clinical watch protocols.
Controlled access enforcement for the areas that make hospitals targets.
Protect your people, property, and operations with highly trained armed security professionals.
Get a hospital-specific assessment from officers trained for medical environments.
FAQs
Yes. Dedicated ED posts are our most requested hospital coverage, staffed by officers selected for exactly that environment: its pace, its unpredictability, and the composure it demands at 3 AM.
Yes. We provide trained officers for at-risk patient observation and clinical standbys, following your facility’s watch protocols and documentation requirements, so your nursing hours go back to nursing.
Immediately and lawfully: intervention, restraint within policy where required, coordination with police, and incident documentation that supports charges when your staff choose to press them, plus the OSHA-grade records your compliance team needs.
Yes. We supplement in-house teams with healthcare facility guards for high-acuity posts, coverage gaps, patient watch surges, and construction periods, operating under your protocols or ours, whichever your leadership prefers.
It depends on posts, hours, and campus size, which is why we start with a free assessment that produces an exact staffing recommendation and quote rather than a generic rate sheet. Most hospitals find the cost conversation changes once patient watch hours currently absorbed by nursing are counted honestly.
Client Testimonials
At Operational Police Protective Services, our goal is to set new standards for security and professionalism. Through our innovative approaches and unwavering dedication, our armed security services aim to ensure the safety of people, locations, and assets under our protection.
